Booking a seat or registering for an experience doesn't need an account. Pick an experience from the operator's page, choose a seat or fill in a registration form, and pay by Mobile Money where there's a fee. The confirmation SMS links straight to your ticket.
Your ticket shows your booking and a "Request cancellation" button. Requesting one doesn't cancel it immediately; the operator reviews and approves or denies it, and any refund follows their cancellation policy. Every booking is guaranteed at least a 98.05% refund within 48 hours of payment, unless the operator has chosen never to offer refunds at all, in which case that's disclosed before you book.
Lost the link? For a registration, there's a Find my registration page that looks it up by phone number. For a seat booking, there's currently no self-serve lookup; contact the operator directly, or email us and we'll help.